Esker, one of the world’s leading providers of sales cycle document processing automation solutions, has been selected by Legoueix, a leading French energy industry equipment distributor , to automate its sales cycle, from receiving orders to sending invoices to customers and archiving them. Using Esker technology, Legoueix has accelerated order receipt and invoicing, thereby increasing productivity and freeing up its teams’ time for customer service .
An Esker customer since 2009, Legoueix automates the sending of more than 4,500 invoices per month by post. Today, the company has extended its use of Esker solutions to include the automation of its customers’ orders and the sending and archiving of electronic invoices. In doing so, it has been able to place customer service at the heart of its business.
“We realised that we needed to focus on our core business and areas of expertise if we wanted to continue to evolve as a company. Automating time-consuming manual processes such as order management and invoice sending would result in substantial productivity gains ,” says Sabrina Hauchecome , Quality and Process Manager at Legoueix. “Continuing our fruitful collaboration, it was only natural that we turned to Esker to automate our entire sales cycle .”
50,000 orders per year
Legoueix currently uses Esker technology to
Automate the process of list of honduras consumer email nearly 50,000 orders per year .
Automate and outsource the sending of more than 4,500 invoices to clients per month.
Send electronic invoices to customers.
Archive client documents.
You may also be interested in: Content marketing formats, in search of added value – Part 2
For its part, Esker has helped Legoueix improve its productivity by automating its sales cycle, obtaining benefits such as:
Greater productivity in managing orders and invoices, which are now processed automatically.
Less time spent processing and transporting orders
Reduction in postal costs thanks to the possibility of interpreting customer experience doesn’t mean measuring data grouping invoices for the same recipient in a single envelope.
Greater traceability and management atb directory of the customer database, thanks to advanced tracking and management of undelivered mail.
Better tracking thanks to electronic document archiving.
Improve the quality of your customer service by freeing up sales teams from administrative tasks.