FNAC , always at the forefront of the sale of now in electronic items, ne systems that would provide specific functionalities such as contractual security and issues relating to compliance with data protection regulations. The multinational was looking for a management tool that could also safeguard the monitoring of cases of requests for the exercise of rights of access, rectification, cancellation and opposition from customers.
Along these lines, FNAC detect another ne for a tool that would manage and disseminate corporate information on regulations and ensure the reliability of the processes by keeping an auditable history of everything that happens in each case, in case an inspection by the Data Protection Agency occurs.
The document management service offer by R2 Systems allows companies to optimize their processes, increase their productivity, their level of security and ruce costs.
A tailor-made solution.
In the case of FNAC , the decision was made to list of turkey consumer email incorporate the R2 Docuo document management service using cloud-bas software. In the first phase, R2 Sistemas made the tool available so that it could be test. The IT systems manager, Prieto, explains: “ The technical integration of R2 Docuo was simple since it does not require large investments or deployments beyond having the browsers and the compatible operating system . ”
“We ne a document management tool and this one, besides being very simple and intuitive, provid us with mechanisms to control processes. In addition, thanks to the user management, it allows us to maintain profiles that have access only to the categories that the administrator allows them to see, which makes the work of the people who work with the tool much easier.”
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The add value
FNAC has since benefit from all the capabilities offer by cloud computing systems to its employees. This will allow it to have a storage system where information is more accessible but secure. At the same time, R2 Docuo customer experience will have more weight in brand perception than price or product minimizes manual processing, obtaining the necessary level of security in compliance with the multinational’s regulations.
R2 Sistemas , aware of the success generat by atb directory document management, invests in products and solutions that are capable of responding to the specific demand present by FNAC. Offering solutions that provide a complete response tailor to the specific nes of this multinational. Proof of this is reflect in the increase in productivity and control of workflows.